Support Center (UBX) logo
Support Center (UBX) logo

All articles

Warranty & Claims

Do you offer a warranty or satisfaction guarantee?

We hope you will be 100% satisfied with your purchase from Urbaboxx, but in case you do not like anything you purchased from us, you can return your order or parts of your order for a full refund of the goods for 30 days. The only thing we ask for is

My delivery is missing items or items are damaged. What should I do?

In case you are missing parcels or received a damaged parcel, please Contact Us as soon as possible and we will aim to resolve the issue quickly. If parcels are delivered and appear not in a good condition, we need you to sign for them as 'damaged' w