Orders
We try and make the ordering process as simple as possible! Find the answer to your ordering questions here.
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How can I place an order?
Navigate our secure website, or use the 'Search' box to look for products. Once you have found the right product for you, simply add it to your basket and go to our secure checkout pages. The process steps are easy to follow and simply marked.
How can I check my order status?
You can view your order status by logging into your account on our website. Or you can track your order status via the dispatch email you will receive once we have dispatched your order. Depending upon which courier is used, you may also get an email
How can I track my order?
We send you full tracking details once your order has left us. You can check the progress of your delivery and we will keep you also informed. If you have a tracking enquiry, you can speak to Customer Service via chat, or over the phone or email. We
Where can I find my order confirmation?
You will receive an order confirmation after placing an order through our website. If you can't find it, please check your 'spam' or 'offers' / 'promotions' folders. If you have checked and believe that you have not received an order confirmation, pl
Do I need an account to buy online?
You will need to make an account, which you can simply do through the checkout process. Creating an account allows you to enter and edit your address book with your billing and delivery addresses, view your order history and keep track of any orders