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What if I'm out when you try to deliver?Updated a year ago

If you are unavailable, our delivery partners will leave a card to let you know they have tried to deliver the item to you. They will redeliver the item to you within 7 days of the original delivery date.

Some send you advance delivery information which allows you to advise them to deliver another day or to leave the parcel with a neighbour or in a safe place.

You can also Contact Us and we can speak directly to the courier.

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