What if I'm out when you try to deliver?Updated 10 months ago
If you are unavailable, our delivery partners will leave a card to let you know they have tried to deliver the item to you. They will redeliver the item to you within 7 days of the original delivery date.
Some send you advance delivery information which allows you to advise them to deliver another day or to leave the parcel with a neighbour or in a safe place.
You can also Contact Us and we can speak directly to the courier.